Online reviews are becoming increasingly crucial for businesses and they can make or break a customer’s decision. Obviously the quality of the reviews matter but it is also important to have a reasonable quantity of reviews. Here are some tips to increase your number of online reviews: Follow up sales with an email or phone […]
The way that you and your employees communicate within the company can have a huge impact on your overall performance. In-house communication is not just about how well individuals communicate but also the quality of your communication systems and plan. A well thought out communication plan can prevent disagreements, create trust with customers and suppliers […]
Putting a serious effort into boosting the productivity of your company will ensure that your business is working as efficiently as possible. The improvements that can be made from a few well thought out productivity-boosting changes can be impressive. Understanding the root causes of your productivity drags is important, and every company will have individual […]
Your staff are the most important asset that your company has, and it is imperative to treat them as such. Investing in training your staff and expanding their skill sets can make huge improvements to your business. Laying the right foundations Clearly, the minimum you need to offer staff is the training that will allow […]
Making your business seem like it is bigger than it actually is can go a long way in helping you to secure larger clients. It will also make customers feel more secure when dealing with you, and can give your voice more authority. Punching above your weight when it comes to making first impressions is […]
The countdown to Christmas is now on and we’re in the midst of the headlong rush to get everything done and capitalise on any remaining opportunities before the Christmas lull. Busy period or not Christmas causes a period of dislocation and volatility for most businesses. This dislocation and volatility means that it is not business […]
Reward your team this Christmas without blowing your limits. No, we’re not talking about being too ‘merry’ at the Christmas party; we’re talking about fringe benefits tax (FBT). So, what’s the best way to manage the Christmas party and gifts? You can do whatever you like but if you do it the wrong way, you […]
A new range of administrative penalties is now available to the ATO. These penalties can be imposed on self managed fund trustees for of breaches of the law. These can include breaches that are inadvertent and/or accidental. The new penalties are available to the ATO for breaches that occur on or after 1 July 2014. […]
Succession planning is rarely high on the priority list for a family business; however a successful succession plan can ensure that the business will continue to grow and develop when the current owner leaves. There are four vital factors to consider when passing a family business onto the next generation. 1. Starting early Businesses should […]
The aged care system has changed significantly with the introduction of new rules for residents entering into the system on or after 1 July 2014. Australia’s aged care system touches the lives of millions of Australians with more than one million people receiving aged care services. Decisions regarding aged care can be emotionally draining, even […]
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